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How we are paid

On receiving your enquiry we invite you to come to our offices for a preliminary meeting. Please note the office is on the first floor and if stairs are a problem - please let us know and we can make alternative arrangements

First Meeting

The purpose of this meeting is firstly to establish whether we are able to assist with your needs and help you meet your objectives, and secondly to discuss how we would be paid for our counsel and services once you have instructed us to proceed. There is no charge for this preliminary one-hour meeting, and no obligation on either side.

Our Fees

We work on a fee basis, either at our standard hourly rate or for a fixed fee for an agreed plan of work. At all times, we will ensure that you are fully aware of any costs involved, before a commitment is made. Fees will usually be based on time spent and evaluated at a rate per hour calculated to recover our costs.

Commission

Where we move on to implement the financial plan by arranging, for instance, a life policy or pension plan, any commission payable by the provider is yours to decide what to do with. We can

  • reinvest the commission to reduce future charges
  • repay commission to you where allowed
  • use the commission to offset our fees

We will always tell you about any commission available - so you decide what to do with it.

Email us

Please read our Privacy Statement before completing any enquiry form or before sending an email to us.

Lowland Financial is authorised and regulated by the Financial Services Authority (http://www.fsa.gov.uk/register/home.do). FSA Registration No: 202359

Financial advice Borders TD1 TD8 EH45, Financial Advisor Galashiels TD2 TD9 EH30, Financial Advisers The Lothians TD3 TD10 EH31, Scottish Borders TD4 TD11 EH32 Financial Planning, Northumberland and TF5 TD12 EH33 Retirement Planning, TD6 TD14 EH34 Financial Advice Scottish Borders TD7 TD15 EH45 EH35, Scotland, UK